Customer support
For the fastest help, include your order number and the email address used at checkout. Please contact us before sending any return.
- homtharaa@gmail.com
- +86 139 1229 0670
- Homthara on Facebook
Response time
We aim to respond within two business days. Messages received on weekends or public holidays are reviewed on the next business day.
Order and return questions
For delivery questions, include your order number and shipping ZIP code. For damaged, incorrect, or defective items, include clear photos of the product and packaging so we can review the issue quickly.